In the veterinary clinic, it’s always about time – time that there isn’t enough of. Between packed appointment schedules, client calls, and all the paperwork in between, it’s easy for teams to feel stretched thin.
That’s why so many practices are turning to Provet Cloud to simplify daily tasks and give teams more time to focus on what really matters: caring for animals and supporting one another.
Every day we hear from our global customer community about how Provet Cloud’s built-in automation tools are helping them save more time, reduce stress and strain on their team, and deliver better care. Here's what they have to say.
Less admin, more time for patients
Administrative work can eat up hours of a team’s day, but it doesn’t have to.
Kristín Sigmarsdóttir, practice manager at Gæludýraklíníkin (GDK) in Reykjavik, knows this all too well. Since switching to Provet Cloud, she’s seen a huge change in how quickly tasks get done.
“What used to take me 15 minutes to do, now only takes 1-2 minutes,” Kristín says.
GDK uses Provet Cloud’s smart search features and automated client feedback tools to breeze through work that used to be a real time sink.
Dr. Tom Walsh from PrimePet Rehab, a mobile clinic in South Carolina, had similar goals. He needed a system that could keep up with his unique schedule and mobile setup – and let him spend more time hands-on with patients.
“Provet Cloud’s tools – from patient record management to invoicing and payment – can be configured to make sure I work as efficiently as possible, with as few clicks as possible,” says Dr. Walsh. “That way, I can devote more of each appointment session to the patient.”
In both cases, automation helped put time back where it belongs: with their patients.
Lifting the burden on the team
Time-saving features don’t just help with efficiency, they also make a real difference to team morale.
Dr. Jenny Reason, co-owner at Bury St. Edmunds Veterinary Centre in the UK, says automation has changed the way her team feels at work.
“With more automation, you can save more time,” she explains. “And with more time, you take a lot of stress off the staff.”
The clinic uses Provet Cloud to automatically send clients post-visit emails with lab results, notes, invoices, and discharge instructions – taking that workload off the team’s plate and keeping clients informed.
At MoVET in Denver, Colorado, Dr. Lexi Abramson saw Provet Cloud as a way to build a better culture from the start.
“We wanted to purposefully blaze a path forward from the trouble points in the veterinary industry,” she says, pointing to burnout and long hours. With more efficient workflows and fewer manual steps, she and her team can spend their time where it counts – and go home on time, too.
Both clinics show how smart tools can help support happy, motivated teams.
Better communication, fewer clicks
For busy clinics, staying in touch with clients can be a full-time job in itself. Provet Cloud helps automate many of these touchpoints so nothing slips through the cracks, and so teams don’t have to spend all day sending reminders or chasing down responses.
At Milford Animal Hospital in Massachusetts, Dr. Jonathan Augusto says the difference has been night and day.
“Provet Cloud is better at client communication than any other system we’ve used,” he shares. The clinic now manages multiple daily interactions through one platform, saving time and keeping things simple for staff and clients alike.
Over in Norway, Dr. Gisle Eritsvær at Lillehammer Dyreklinikk points to one feature in particular: online booking.
“Online booking is saving us huge amounts of time,” he says. It’s made the scheduling process smoother for clients and freed up staff from back-and-forth phone calls.
For both clinics, streamlined communication means faster responses, fewer errors, and happier clients.
Supporting growth, minus the growing pains
As clinics grow, they need systems that can grow with them and keep things running smoothly along the way.
Kristín at GDK says Provet Cloud helped them manage a growing client base without needing to hire more admin support.
At MoVET, Dr. Abramson built her business with flexibility in mind, and Provet Cloud made that possible.
“We needed a software that we could totally customize and be our own boss with,” she says.
Being able to set up templates, automate communications, and build workflows that fit their specific needs has made expansion much smoother.
Whether it’s a growing client list or a newly opened location, Provet Cloud gives practices the tools they need to scale up without sacrificing care or burning out their team.
The bottom line
From solo mobile vets to multi-location practices, clinics are using Provet Cloud’s automation features to work smarter, not harder. By cutting down on admin, improving client communication, and making everyday tasks faster and easier, veterinary teams are getting more time to do what they do best: care for their patients.
Want to see how Provet Cloud could save your clinic time and stress?
Schedule a demo to learn more about all of our built-in automations.
